Privacy Policy

Last updated: 13 July 2025

Azzurri Plumbing is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Azzurri Plumbing
16 Clayhill Drive, Yate, Bristol, United Kingdom, BS37 7DB
07500 908255
Rickimog5@hotmail.com

 We provide plumbing, bathroom & wet room design and installation, and kitchen design and installation to clients in the UK.

2. What Personal Data We Collect

We may collect and process the following personal data:

• Name
• Contact details (email address, phone number, home/business address)
• Details of your enquiry or service request
• Information related to our provision of services to you

3. How We Collect Your Data

We collect data directly from you when you:

• Contact us via phone, email, or our website contact form
• Request a quote or service
• Enter into a contract for services with us

4. How We Use Your Data

We use your personal data to:

• Respond to your enquiries
• Provide you with quotes or services
• Manage and fulfil our contractual obligations
• Maintain internal records (e.g. job logs, invoices)

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contract – where processing is necessary for the performance of a contract with you
• Legal Obligation – where we are required to keep records (e.g. for tax purposes)
• Legitimate Interests – for the day-to-day running of our business

6. Sharing Your Data

 We do not sell or share your data with third parties for marketing purposes. We may share your data with:

• Service providers (e.g. accountants, subcontractors) where necessary
• Legal authorities if required by law

All third parties are required to keep your data secure and only use it for specified purposes.

7. How Long We Keep Your Data

We retain personal data for as long as necessary to:

• Fulfil the purposes we collected it for
• Comply with legal, tax, and regulatory requirements (typically 6 years)

8. Your Rights

Under data protection law, you have rights including:

• Access to the data we hold about you
• Correction of inaccurate data
• Erasure of your data (in certain circumstances)
• Restriction or objection to processing
• Data portability (in some cases)

To exercise any of these rights, please contact us at Rickimog5@hotmail.com.

9. Security

 We take appropriate technical and organisational measures to keep your data secure.

10. Complaints

 If you are unhappy with how we handle your data, you can contact us at Rickimog5@hotmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Helpline: 0303 123 1113